ICU2- Call, QM, Pal Related Problems

Call, QM and Pal Related Problems

This area has help files for any issues related to Calls, Quick Messages, Pal, Firewalls and Routers.
•		The basics to read FIRST
Pal List Issues
		Pal Help area is Under Development For help with Pal Issues please use our Support form.
Quick Message Issues
1		QMs not appearing until after restart
Call & Connect Issues
1		Problems with calls and connects
2		Why can I only Forward a QM to an Admin?
3		When I try to call / connect with someone on iCU2 I get an error message
4		Kasperky Internet Security 6.0 blocking direct Calls and QMs
Firewalls
1		Windows XP Firewall and iCU2
2		McAfee Personal Firewall 6 and iCU2
3		Sygate Personal Firewall 5.5 and iCU2
4		Zone Alarm and iCU2
5		Norton Firewall/Internet Security 2003/2004
Routers
1		Belkin Routers with iCU2
2		Westell ADSL Modems and iCU2
3		SMC Barricade Routers and iCU2
4		Motorola Routers and iCU2
5		Efficient Networks Speedstream 5200 modem and iCU2
6		US Robotics Router and iCU2
7		Alcatel and Thomson SpeedTouch 530 with iCU2
8		D-Link Routers and iCU2
9		Zoom Modems and iCU2
10		ActionTec DSL Modem and iCU2
11		Netgear WGR614v4 Router and iCU2
12		Linksys Routers and iCU2
13		Acer 11g Broadband Router Wlan-G-RU2 and iCU2
14		2wire Home Portal Routers and iCU2
15		Trend Internet Security 11 and iCU2
16		Accton CheetahAccess AC-IG1004 Internet Gateway and iCU2
17		Aztech DSL3100R Router and iCU2
18		Binatone ADSL 2001 Router and iCU2
19		BT Voyager 2100 Router and iCU2
20		Norton Internet Worm Protection and iCU2
21		Norton System Works / Anti Virus 2005 and iCU2
22		How do I set up my ADSL modem / Router to work with iCU2
Other Issues
1		iCU2 slow to fetch the directory and show videos in Public Rooms when using XP Service Pack 2
2		If someone calls me we cannot see eachothers video on iCU2 (skynet users)
3		Fetching Directory while using Norton 2005 products
4		Fetching Directory - Motorola SB900 users
5		Fetching Directory - AOL Users

index

sitemap

advanced

site search by freefind

Purchase and Registration Issues
customerassistance@icuii.com

Technical Support
If you are unable to resolve your issue with the guides provided here
Support Request Form

Retrieve Registration Help
Registration Retrieval

Report a Violation
Submit a Violation Report

Ban/Block Inquiry
If you think you've been banned/blocked
Request a Ban/Block Report

Snail Mail
Cybration, Inc.
5959 South Staples St., Suite 224
Corpus Christi, TX 78413

Website Issues
Webmaster