iCU2-Help & Support

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Quick Help Pages

	Avast Users: Guide - Due to recent issues with Avast, how to recover files.
	iCU2 QUICK TOUR
	Call QMs Pal Problems This area has help files for any issues related to Calls, Quick Messages, Firewalls and Routers.
	Error Messages This area explains what the error messages on ICU2 mean.
	Settings-Options Area This area explains the options that found within Settings \| Options on the ICU2 program.
	Backup Restore Move iCU2 The guides here explain how to transfer your ICU2 settings from one Computer / Operating System to another Computer / Operating System.
	Miscellaneous
	Apple Mac User Information
Video & Blog Tutorials
	Entering Your Registration Code This is a quick video of where to enter your Registration code within iCU2 Video Chat, and how to get help in retrieving or checking your code if you are having trouble.
	Understanding the New Colors on iCU2 A quick answer to what the colors in your directory mean. Blue - Registered Users Green - Trials Red - You (in your view only) Black - Administratiors
	User Created Rooms Learn how to create, enter and use the User Created Conference Rooms. Covers all the features and options for enjoying the multiple streaming videos, multiplexed sound and group calling.
	Video Quick Messaging Learn the features, and capabilities of the Video QM and Video with Sound QM.
	Using Your iCU2 Profile Answers to How do I update my profile? Who sees my profile? and What can be posted in my profile?
	Substituting Your Profile Picture with Splitcam Want to use a photo you took earlier as your profile picture? With a little help from software like Splitcam- you can!

Purchase and Registration Issues
customerassistance@icuii.com

Technical Support
If you are unable to resolve your issue with the guides provided here
Support Request Form

Retrieve Registration Help
Registration Retrieval

Report a Violation
Submit a Violation Report

Ban/Block Inquiry
If you think you've been banned/blocked
Request a Ban/Block Report

Snail Mail
Cybration, Inc.
5959 South Staples St., Suite 224
Corpus Christi, TX 78413

Website Issues
Webmaster